Last updated June 1, 2026
Privacy Policy
This policy explains how HostelLinc handles information when students, guests, hosts, and visitors use our website, dashboards, booking tools, and related services.
Information We Collect
Account details such as your name, email address, phone number, role, and sign-in information.
Hostel, booking, and listing details that you submit or create on HostelLinc, including room information, photos, amenities, prices, and availability.
Messages, support requests, reviews, and other content you choose to send through the platform.
Technical information such as device data, browser type, approximate location, log data, cookies, and similar local storage data.
How We Use Information
To create and manage accounts, show hostel listings, process booking requests, and connect guests with hosts.
To verify listings, improve safety, prevent misuse, provide support, and resolve booking or account issues.
To send service updates, booking notifications, account messages, and optional product or marketing communications.
To improve HostelLinc, understand usage patterns, maintain platform security, and comply with legal obligations.
How We Share Information
We share booking and contact details between guests and hosts when needed to complete a booking or support request.
We may share information with service providers that help us operate hosting, analytics, payments, messaging, security, and customer support.
We may disclose information when required by law, to protect rights and safety, or as part of a merger, acquisition, or business transfer.
We do not sell your personal information.
Cookies And Local Storage
HostelLinc may use cookies, browser storage, and similar technologies to keep you signed in, remember preferences, secure your session, and improve the experience.
You can control cookies through your browser settings, but some parts of the platform may not work correctly if cookies or local storage are disabled.
Data Retention
We keep information for as long as needed to provide HostelLinc, meet legal and accounting requirements, resolve disputes, enforce agreements, and protect the platform.
You may request account deletion or correction of inaccurate information, subject to records we must keep for legitimate business or legal reasons.
Your Choices
You can update account information in your dashboard, unsubscribe from optional communications, or contact us to request access, correction, or deletion of your data.
If you are a host, removing a listing may not remove past booking records, reviews, messages, or transaction records that are needed for platform integrity.
Security
We use reasonable administrative, technical, and organizational safeguards to protect information. No internet service is completely secure, so please keep your account credentials private.
Contact Us
Questions about this policy can be sent to hello@hostellinc.com. You can also review our Terms of Service.